Privacy Policy
Last updated: August 2026
At Coaching for Comms, I am committed to protecting your personal data and handling it responsibly.
This privacy notice explains how I collect, use, store and protect your personal data when you:
- visit this website
- contact me through the enquiry form
- book or take part in an exploratory telephone call
- enquire about or receive coaching services
- sign up to receive future marketing emails or newsletters
1. Who I am
My name is Andrew Lamberti. I am a sole trader and Coaching for Comms is my trading name. I am the controller of the personal data collected through this website and in connection with my coaching services.
If you have any questions about this privacy notice or about how your personal data is handled, please contact:
Andrew Lamberti
Email: info@coachingforcomms.co.uk
Address: 10 Frere Avenue, Fleet, Hampshire, GU51 5AP. The United Kingdom.
2. The personal data I collect
Depending on how you interact with me, I may collect and process the following personal data:
- Information you provide directly
- your name
- your email address
- your telephone number
- the contents of your enquiry or message
- information you provide when booking an exploratory telephone call or coaching sessions through my online booking calendar on SimplyBook.Me
- information you share during an exploratory telephone call
- information you provide during coaching sessions
- payment and invoicing information where relevant
- mailing list preferences and marketing consent choices
- Coaching-related information
If you become a client, I may also keep brief notes and records relating to coaching sessions and your coaching goals.
Website and technical information
My website is hosted on the IONOS platform. The hosting provider is IONOS UK. When you visit my site, IONOS collects technical data to keep my website safe and functioning properly.
Online booking system
My online booking system is provided by simplybook.me. It has its own privacy notice at https://simplybook.me/en/policy
3. How I collect your personal data
I collect personal data when:
- you complete the enquiry form on this website
- you book an exploratory telephone call or coaching session using SimplyBook.Me
- you contact me by email or telephone
- you speak to me during an exploratory telephone call
- you work with me as a coaching client
- you sign up to join my mailing list
4. How I use your personal data
I use your personal data for the following purposes:
- To respond to enquiries
- I use your details to reply to messages sent through the website, by email or by phone.
- To arrange and manage exploratory calls
- I use your personal data to book, confirm and carry out your free exploratory call.
- To provide coaching services
- If you become a client, I use your personal data to deliver coaching services, manage appointments, keep appropriate client records and communicate with you about your coaching.
- To manage payments and business records
- I use relevant information to administer payments, maintain records and meet legal, tax and accounting obligations.
- To send marketing emails or newsletters
- If you choose to join my mailing list, I may use your email address to send you newsletters, updates or other marketing communications.
- To operate and protect the website
- My hosting provider (IONOS) automatically collects your IP address, the date and time of your visit, and browser details. This is necessary to deliver the website to your screen securely.
- My website uses IONOS SiteAnalytics to see how many visitors use the site and how they use it. This helps me improve my website where necessary.
- IONOS server log data is stored for a maximum of 7 days for security purposes.
5. My lawful bases for processing personal data
Under UK data protection law, I rely on the following lawful bases depending on the purpose of processing:
Legitimate interests
I may process your personal data where necessary for my legitimate interests, including:
- responding to enquiries
- managing exploratory telephone calls
- administering my coaching business
- keeping appropriate records
- maintaining and securing my website
When I rely on legitimate interests, I ensure that my use of your data is fair, proportionate and does not override your rights and freedoms.
Contract
If you become a coaching client, I process your personal data where necessary to take steps at your request before entering into a contract and to perform the coaching services contract.
Legal obligation
I may process personal data where necessary to comply with legal obligations, for example in relation to tax, accounting and record-keeping requirements.
Consent
I rely on your consent where required, including:
- if you sign up to receive marketing emails or newsletters
- where special category data is processed based on your explicit consent, if applicable
You can withdraw consent at any time, but this will not affect the lawfulness of any processing carried out before you withdrew it.
6. Special category data
In the course of coaching, you may choose to share personal information of a sensitive nature, such as information about your health, mental wellbeing or other matters that may be classed as special category data under UK data protection law.
I do not ask for more sensitive personal data than is necessary. If special category data is processed as part of coaching, I will do so only where there is a valid legal basis and an additional condition under data protection law, which may include your explicit consent.
If you do not want to share this kind of information, you do not have to do so.
7. Marketing and mailing list
If you choose to join my mailing list, I may send you newsletters, updates and other marketing communications by email.
I currently expect to use Mailchimp for email marketing in future. If I do, your name, email address and marketing preferences may be stored and processed through that platform.
I will only send you marketing emails where I have a lawful basis to do so, usually your consent.
You can unsubscribe from marketing emails at any time by either clicking the unsubscribe link in any marketing email, or contacting me directly.
8. Who I share your personal data with
I do not sell your personal data.
I may share your personal data with trusted service providers where necessary to run my business and provide my services, including:
- IONOS, as my website hosting provider
- SimplyBook.Me, as my online calendar and booking system provider
- Mailchimp, if used in future for newsletters and marketing emails
- professional advisers, such as accountants or legal advisers, where necessary
- public authorities or regulators where I am required to do so by law
These providers should only process personal data on my behalf where appropriate and in line with data protection requirements, except where they act as independent controllers.
9. International transfers
Some of the third-party services I use, such as SimplyBook.Me or Mailchimp, may store or process personal data outside the UK.
Where personal data is transferred outside the UK, I will take reasonable steps to ensure that appropriate safeguards are in place in accordance with UK data protection law.
10. How long I keep your personal data
I will only keep your personal data for as long as necessary for the purposes for which it was collected, including to meet legal, professional and administrative requirements.
In general:
- enquiry details will be kept only for as long as necessary to respond to your enquiry and manage any follow-up
- if you become a client, coaching notes and client records may be kept for up to 5 years
- payment and financial records may be kept for as long as necessary to comply with legal and tax obligations
- marketing data will be kept until you unsubscribe or ask me to stop contacting you, unless I need to keep limited records to respect your preferences
I may retain data for longer where required by law or where necessary to establish, exercise or defend legal claims.
11. How I protect your personal data
I take appropriate steps to protect your personal data and to reduce the risk of unauthorised access, loss, misuse or disclosure.
These steps may include secure systems, password protection, limited access to data and the use of reputable third-party service providers.
However, no method of transmission over the internet or electronic storage is completely secure, so I cannot guarantee absolute security.
I only keep handwritten notes of your coaching sessions. I keep these to help me remember what you have told me during coaching. I store my handwritten notes in a secure cabinet in my home office.
12. Your data protection rights
Under UK data protection law, you may have rights including the right to:
- request access to the personal data I hold about you
- request correction of inaccurate or incomplete data
- request erasure of your personal data in certain circumstances
- request restriction of processing in certain circumstances
- object to processing in certain circumstances
- request transfer of your personal data where applicable
- withdraw consent at any time where processing is based on consent
- lodge a complaint with the Information Commissioner’s Office (ICO)
If you would like to exercise any of your rights, please contact me using the details above.
13. How to complain
If you have concerns about how I use your personal data, I would appreciate the opportunity to address them first.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK data protection regulator. You can find out more at: www.ico.org.uk
14. Third-party websites
This website may contain links to other websites. If you follow a link to another website, please note that those websites have their own privacy policies and I am not responsible for how they handle your personal data.
15. Changes to this privacy notice
I may update this privacy notice from time to time to reflect changes to my services, systems or legal obligations.
Any updates will be posted on this page and the “last updated” date will be changed accordingly.
